Programme Healthcheck

A systematic assessment of programme health to identify strengths, weaknesses, and areas requiring attention before they become critical issues.


Purpose

The Programme Healthcheck:

  • Provides early warning of problems
  • Identifies areas requiring intervention
  • Supports governance decisions
  • Enables comparison over time
  • Drives continuous improvement
  • Builds confidence with stakeholders

When to Conduct

Trigger Purpose
Regular cadence Monthly or quarterly review
Stage gate Before major decisions
Escalation When concerns arise
New SRO/PM Baseline understanding
External review Independent assurance

Assessment Framework

Health Dimensions

flowchart TD A[Programme
Health] --> B[Governance] A --> C[Delivery] A --> D[Benefits] A --> E[Stakeholders] A --> F[Resources] A --> G[Risk] classDef blue fill:#108BB9,stroke:none,color:#fff class A,B,C,D,E,F,G blue
Dimension Focus Areas
Governance Leadership, decision-making, controls
Delivery Progress, quality, dependencies
Benefits Realisation, tracking, ownership
Stakeholders Engagement, support, communication
Resources Capacity, capability, funding
Risk Identification, mitigation, exposure

RAG Rating Scale

Rating Score Meaning
Green 4 Fully in place, working well
Light Green 3 Mostly in place, minor gaps
Amber 2 Partially in place, action needed
Red 1 Not in place, urgent action

Governance Assessment

Question Score (1-4)
Is there an engaged and empowered SRO?  
Is the Programme Board functioning effectively?  
Are roles and responsibilities clearly defined?  
Is decision-making timely and appropriate?  
Are tolerances set and understood?  
Is escalation happening when needed?  
Are stage gates being applied rigorously?  
Is assurance adequate and independent?  

Governance Red Flags

  • SRO absent or disengaged
  • Board not meeting or ineffective
  • Decisions delayed or avoided
  • Escalations not happening
  • No clear authority matrix

Delivery Assessment

Question Score (1-4)
Is the programme plan realistic and current?  
Are projects delivering to plan?  
Are milestones being met?  
Is quality of deliverables acceptable?  
Are dependencies identified and managed?  
Is change control effective?  
Is the Blueprint current and understood?  
Are transition plans in place?  

Delivery Red Flags

  • Multiple projects behind schedule
  • Milestone slippage not recovered
  • Quality issues recurring
  • Dependencies not managed
  • Scope creep uncontrolled

Benefits Assessment

Question Score (1-4)
Is there a clear benefits realisation plan?  
Are benefits owners identified and engaged?  
Are benefits measurable with baselines?  
Is benefits tracking happening?  
Are early benefits being captured?  
Is the business case still valid?  
Are dis-benefits identified and managed?  
Is there a benefits review schedule?  

Benefits Red Flags

  • No benefits tracking
  • Benefits owners not engaged
  • Business case not reviewed
  • Benefits forecast declining
  • No connection to strategy

Stakeholder Assessment

Question Score (1-4)
Are all stakeholder groups identified?  
Is stakeholder analysis current?  
Are engagement strategies in place?  
Is communication effective?  
Is there senior management support?  
Are concerns being addressed?  
Is resistance being managed?  
Are change champions active?  

Stakeholder Red Flags

  • Key stakeholders disengaged
  • Resistance growing
  • Communication complaints
  • No champion network
  • Political opposition

Resources Assessment

Question Score (1-4)
Is funding secured and adequate?  
Are the right skills available?  
Is there sufficient capacity?  
Is the team motivated and stable?  
Are contractors performing?  
Are dependencies on other teams managed?  
Is knowledge transfer happening?  
Is succession planning in place?  

Resources Red Flags

  • Funding at risk
  • Key person dependencies
  • Skills gaps unaddressed
  • High attrition
  • Contractor over-reliance

Risk Assessment

Question Score (1-4)
Are risks systematically identified?  
Is risk assessment rigorous?  
Are mitigations in place and working?  
Is risk reporting happening?  
Are issues being resolved?  
Is the overall risk profile acceptable?  
Are there adequate contingency plans?  
Is risk appetite understood?  

Risk Red Flags

  • Risks not identified
  • Mitigations not implemented
  • Issues not resolved
  • Risk register stale
  • Multiple risks materialising

Scoring and Interpretation

Calculating Scores

Dimension Questions Max Score
Governance 8 32
Delivery 8 32
Benefits 8 32
Stakeholders 8 32
Resources 8 32
Risk 8 32
Total 48 192

Overall Health Rating

Score Range Rating Interpretation
160-192 (>83%) Green Healthy, continue monitoring
128-159 (67-83%) Amber-Green Generally healthy, address gaps
96-127 (50-67%) Amber Concerns, intervention needed
<96 (<50%) Red Serious issues, escalate

Conducting the Assessment

Process

flowchart LR A[Prepare] --> B[Gather
Evidence] B --> C[Score
Questions] C --> D[Identify
Actions] D --> E[Report] E --> F[Follow Up] classDef blue fill:#108BB9,stroke:none,color:#fff class A,B,C,D,E,F blue

Preparation

Activity Purpose
Schedule session 2-3 hours with key people
Gather documents Reports, plans, registers
Review previous assessment Track trends
Brief participants Explain purpose, process

Evidence Sources

Source Information
Programme reports Status, progress, issues
Risk register Risks and mitigations
Benefits tracker Realisation progress
Stakeholder feedback Engagement health
Team interviews Ground truth, concerns
Governance records Decisions, escalations

Reporting

Healthcheck Report Structure

Section Content
Summary Overall rating, key findings
Dimension scores Score and RAG per dimension
Strengths What’s working well
Concerns Areas requiring attention
Actions Recommended interventions
Trends Comparison with previous

Example Summary

PROGRAMME HEALTHCHECK SUMMARY
=============================
Programme: Digital Transformation
Date: January 2026
Overall Rating: AMBER-GREEN (71%)

Dimension Scores:
- Governance:   26/32 (81%) GREEN
- Delivery:     22/32 (69%) AMBER
- Benefits:     20/32 (63%) AMBER
- Stakeholders: 24/32 (75%) GREEN
- Resources:    18/32 (56%) AMBER
- Risk:         26/32 (81%) GREEN

Key Concerns:
1. Resource capacity constrained
2. Benefits tracking not established
3. Two projects behind schedule

Priority Actions:
1. Address resource gaps (Owner: PMO)
2. Implement benefits tracking (Owner: BCM)
3. Recovery plan for delayed projects (Owner: PM)

Action Planning

Action Priority

Priority Criteria Response
Critical Red-rated, high impact Immediate action
High Amber-rated, trend worsening This month
Medium Amber-rated, stable Next quarter
Low Minor improvement As capacity allows

Action Template

Field Content
Issue What the assessment identified
Impact Effect if not addressed
Action What needs to be done
Owner Who is responsible
Due date When to complete
Status Progress tracking

Common Patterns

Pattern Typical Causes Response
Governance weak SRO overloaded, unclear roles Strengthen sponsorship
Delivery struggling Optimistic planning, scope creep Re-baseline, change control
Benefits orphaned No BCM, focus on delivery Appoint benefits owner
Stakeholders disengaged Poor communication Engagement plan
Resources stretched Under-estimation, priorities Capacity planning
Risks ignored Optimism bias Risk workshop

Programme Healthcheck Checklist

Before

  • Assessment scheduled?
  • Key participants identified?
  • Documents gathered?
  • Previous assessment reviewed?
  • Participants briefed?

During

  • All dimensions covered?
  • Evidence gathered?
  • Scores agreed?
  • Actions identified?
  • Owners assigned?

After

  • Report produced?
  • Shared with Programme Board?
  • Actions tracked?
  • Next assessment scheduled?

Last updated: 13 January 2026