Probability & Impact Scoring
Consistent risk scoring enables objective comparison and prioritisation of risks. This guide provides detailed scales and criteria for assessing both probability and impact.
The Risk Score Formula
Where both Probability and Impact are rated on a scale (typically 1-5)
Probability Scale
Probability (or likelihood) measures how likely a risk is to occur.
5-Point Probability Scale
| Score | Rating | Probability Range | Description | Indicators |
|---|---|---|---|---|
| 5 | Very High | >80% | Almost certain | Has happened on similar projects, known issue |
| 4 | High | 60-80% | Likely | Strong possibility based on experience |
| 3 | Medium | 40-60% | Possible | Could happen, 50/50 chance |
| 2 | Low | 20-40% | Unlikely | Not expected but possible |
| 1 | Very Low | <20% | Rare | Would be surprising if it occurred |
Probability Assessment Questions
When assessing probability, consider:
- Has this happened before on similar projects?
- What external factors could trigger this risk?
- How much control do we have over this risk?
- What is the track record of the parties involved?
- Are there any early warning signs present?
Impact Scales
Impact measures the effect on project objectives if the risk occurs. Different impact dimensions may be assessed separately.
Cost Impact Scale
| Score | Rating | Budget Impact | Example |
|---|---|---|---|
| 5 | Very High | >20% | Major budget overrun, project viability threatened |
| 4 | High | 10-20% | Significant additional funding required |
| 3 | Medium | 5-10% | Manageable with contingency |
| 2 | Low | 1-5% | Minor cost increase |
| 1 | Very Low | <1% | Negligible financial impact |
Schedule Impact Scale
| Score | Rating | Schedule Impact | Example |
|---|---|---|---|
| 5 | Very High | >20% slip | Major deadline missed, contractual penalties |
| 4 | High | 10-20% slip | Significant delay, milestone missed |
| 3 | Medium | 5-10% slip | Noticeable delay, recovery possible |
| 2 | Low | 1-5% slip | Minor delay, absorbed within float |
| 1 | Very Low | <1% slip | Negligible schedule impact |
Scope/Quality Impact Scale
| Score | Rating | Impact | Example |
|---|---|---|---|
| 5 | Very High | Deliverable unusable | Product fails to meet core requirements |
| 4 | High | Major functionality affected | Key features compromised |
| 3 | Medium | Some functionality affected | Secondary features impacted |
| 2 | Low | Minor reduction | Nice-to-have features descoped |
| 1 | Very Low | Barely noticeable | Cosmetic impact only |
Reputation/Strategic Impact Scale
| Score | Rating | Impact | Example |
|---|---|---|---|
| 5 | Very High | Severe damage | National media coverage, regulatory action |
| 4 | High | Significant damage | Major stakeholder relationship damaged |
| 3 | Medium | Moderate damage | Internal escalation, some stakeholder concern |
| 2 | Low | Minor damage | Limited visibility, quickly resolved |
| 1 | Very Low | Negligible | No stakeholder awareness |
Combining Impact Dimensions
When a risk could affect multiple dimensions, there are several approaches:
Option 1: Highest Score
Use the highest impact score across all dimensions.
| Risk | Cost | Schedule | Quality | Overall |
|---|---|---|---|---|
| R001 | 2 | 4 | 3 | 4 |
| R002 | 5 | 2 | 1 | 5 |
Option 2: Weighted Average
Apply weights based on project priorities.
| Dimension | Weight | R001 Score | Weighted |
|---|---|---|---|
| Cost | 40% | 2 | 0.8 |
| Schedule | 40% | 4 | 1.6 |
| Quality | 20% | 3 | 0.6 |
| Total | 3.0 |
Option 3: Primary Dimension
Designate one dimension as primary based on project type.
Risk Score Interpretation
Using a 5x5 matrix, risk scores range from 1 to 25:
| Score Range | Risk Level | Management Approach |
|---|---|---|
| 1-4 | Low | Accept, monitor, or transfer to issue log if minimal |
| 5-9 | Medium-Low | Assign owner, develop basic response plan |
| 10-14 | Medium-High | Active management, contingency planning |
| 15-19 | High | Escalate, urgent response required |
| 20-25 | Critical | Executive attention, may require project pause |
Worked Example
Project: Website redesign Risk: Third-party payment provider goes offline during launch week
Step 1: Assess Probability
- Provider has had outages before: +1
- Launch week is high-traffic period: +1
- No recent stability issues reported: -1
- Assessment: Medium probability (3)
Step 2: Assess Impact
| Dimension | Score | Rationale | |———–|——-|———–| | Cost | 3 | Lost sales, support costs | | Schedule | 4 | Launch delay possible | | Quality | 2 | Workaround available | | Reputation | 4 | Customer complaints |
Highest Impact: 4 (Schedule and Reputation)
Step 3: Calculate Score
Risk Score = 3 x 4 = 12 (Medium-High)
Step 4: Determine Response
Score of 12 requires active management and contingency planning.
Common Pitfalls
Anchoring Bias
Don’t let the first assessment influence others. Assess each risk independently.
Optimism Bias
Teams often underestimate probability. Challenge “it won’t happen to us” thinking.
Impact Underestimation
Consider knock-on effects. A schedule delay may also impact cost and reputation.
Inconsistent Scales
Ensure everyone uses the same definitions. One person’s “medium” shouldn’t be another’s “high”.
Static Assessments
Probability and impact change over time. Reassess regularly.
Calibration Techniques
Reference Class Forecasting
Compare to similar past projects. If 3 of 10 similar projects had this issue, probability is ~30%.
Delphi Technique
Gather independent assessments from multiple experts, then discuss and converge.
Pre-Mortem Analysis
Imagine the risk has occurred. Work backwards to assess how likely that scenario is.
Quantitative vs Qualitative
| Approach | When to Use | Pros | Cons |
|---|---|---|---|
| Qualitative (1-5 scales) | Most projects | Quick, simple, intuitive | Subjective, less precise |
| Quantitative (% and £) | Large/complex projects | Precise, enables EMV | Time-consuming, requires data |
Expected Monetary Value (EMV)
For quantitative analysis: EMV = Probability (%) x Impact (£)
Example: 30% chance of £50,000 cost overrun = EMV of £15,000
Related Resources
- Risk Assessment Matrix - Visualising scores
- Risk Response Strategies - Responding to scored risks
- Risk Register Best Practices - Recording assessments
- PRINCE2 Risk Theme - PRINCE2 approach