The 8-Week Sequence
A default running order. Compress or stretch it, but don’t reorder it — the common failure is starting at Week 5.
Weeks 1–2 · Diagnose
Goal: know what behaviour needs to change, for whom, and what the real barrier is.
- Draft Behavioural Diagnosis Canvas from what you already know (1 hr, alone)
- 6–10 conversations using Barrier Analysis — COM-B Interview Guide — frontline, not managers
- Stakeholder Map and Power Grid
- Change Readiness Assessment — score it honestly
- Run Workshop — Behavioural Diagnosis (90 min) with the core group
Exit test: you can name 3–5 specific behaviours and, for each, say whether the barrier is Capability, Opportunity or Motivation — with evidence, not opinion.
Week 3 · Target and align
Goal: agree the vital few, and get the sponsor genuinely on the hook.
- Target Behaviour Definition — cut to a maximum of five
- Change on a Page v1
- Sponsor Briefing Pack — 45 minutes with the sponsor, one-to-one
- Leader Behaviour Contract drafted with the leadership team
- Run Workshop — Leadership Alignment (half day) if the top team is not aligned
Exit test: the sponsor can state the target behaviours from memory and has agreed to three specific things they will do.
⚠️ Do not proceed without this. Everything after Week 3 is wasted if the top of the house is not aligned.
Weeks 4–5 · Design
Goal: interventions matched to actual barriers.
- Intervention Design Worksheet per target behaviour
- Raid the Nudge Library
- Score every option against APEASE — see COM-B and the Behaviour Change Wheel
- Comms and Narrative Plan — narrative after design, not before
- Measurement Plan — Leading and Lagging — baselines captured now
- Champion Network Playbook — recruit
- Run Workshop — Design the Nudges (2 hr)
Exit test: every intervention traces to a named barrier on a named behaviour. Anything that doesn’t, gets cut.
Week 6 · Pilot
Goal: find out you’re wrong while it’s cheap.
- Pilot Design and Experiment Card — one team, two weeks
- Brief managers with Manager Conversation Guide
- Collect leading indicators daily, not weekly
Exit test: you have changed at least one thing based on what the pilot told you. If nothing changed, you weren’t listening.
Weeks 7–8 · Deliver
- Scale to the next wave, sequenced by Diffusion of Innovations (early adopters first — never start with the sceptics)
- Managers cascade using Manager Conversation Guide
- Arm everyone with Objection Handling Bank
- Sponsor does something visible in week 7 — not a video
From Week 9 · Sustain
This is where most programmes stop and most change dies.
- Drift Check — 30 60 90 — put the three dates in the diary today
- Embedding and Reinforcement — get the behaviour into onboarding, objectives, and system defaults
- Change Retrospective at day 90
- Formally hand ownership to the line. Name the person.
The three dates to book right now
| Date | What | Why |
|---|---|---|
| Week 3 | Sponsor one-to-one | The highest-leverage hour in the whole programme |
| Week 6 | Pilot review | Your last cheap chance to be wrong |
| Day 90 | Drift check | The behaviour has either stuck or quietly died by now |
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