Behavioural Change Toolkit · Start Here

Toolkit Map (MOC)

Full index of every note. See also Choose Your Tool and The 8-Week Sequence.

01 Frameworks — the thinking

• COM-B and the Behaviour Change Wheel — the workhorse. Start here.
• EAST — Easy Attractive Social Timely — fast, practical intervention design
• ADKAR — Individual Change — diagnosing where a person is stuck
• Bridges Transition Model — the emotional side, and why endings matter
• Switch — Rider Elephant Path — the best framework for briefing a leader
• Diffusion of Innovations — who adopts when, and who to ignore
• Habit Loop and Behavioural Drift — why it slides back
• Social Norms and Influence — the most underused lever you have
• Myths and Traps in Change Management — read before you brief anyone

02 Diagnose — what’s really happening

• Behavioural Diagnosis Canvas — the master one-pager
• Target Behaviour Definition — turn fog into observable actions
• Barrier Analysis — COM-B Interview Guide — questions that get real answers
• Stakeholder Map and Power Grid — influence, not org chart
• Change Readiness Assessment — scored, honest, uncomfortable
• Force Field Analysis — what’s pushing, what’s pushing back
• Resistance Decoder — resistance is data, not defiance

03 Plan — design the change

• Change on a Page — the artefact you’ll use most
• Intervention Design Worksheet — barrier → intervention function → tactic
• Nudge Library — 40+ ready tactics, tagged by barrier type
• Pilot Design and Experiment Card — test before you scale
• Comms and Narrative Plan — messages, channels, sequence
• Champion Network Playbook — build the peer layer
• Measurement Plan — Leading and Lagging — prove it, or you’re guessing

04 Deliver — make it happen

• Manager Conversation Guide — line managers are the whole ballgame
• Objection Handling Bank — the 15 things you will actually hear
• Workshop — Behavioural Diagnosis (90 min)
• Workshop — Design the Nudges (2 hr)
• Workshop — Leadership Alignment (half day)

05 Sustain — stop the slide

• Embedding and Reinforcement
• Drift Check — 30 60 90
• Change Retrospective

06 Advising Senior Leaders — your job

• Sponsor Briefing Pack — what you need from them, specifically
• Leader Behaviour Contract — their behaviours, written down
• Executive Failure Modes — the eight ways leaders sink their own change
• Challenging Upward — Scripts — saying the hard thing and surviving
• The One-Page Board Narrative — the paper that gets a decision

90 Templates

• T — Behaviour Note
• T — Stakeholder Note
• T — Intervention Note
• T — Experiment Note
• T — Weekly Change Log

99 Reference

• Glossary
• Sources and Further Reading

Optional Dataview

If you have the Dataview plugin, uncomment these:

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TABLE barrier, owner, status FROM #behaviour SORT status ASC
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TABLE influence, stance, owner FROM #stakeholder SORT influence DESC
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