Project Toolkit

Business Analysis

Business Analysis

Techniques and approaches for analysing business needs and defining solutions.

Business Analysis

Business Analysis is the practice of enabling change by defining needs and recommending solutions that deliver value to stakeholders.

Role of Business Analysis

Business analysis activities include:

  • Understanding current state (as-is)
  • Defining future state (to-be)
  • Identifying gaps and opportunities
  • Eliciting and documenting requirements
  • Evaluating solution options
  • Supporting implementation and change

Key Techniques

Technique Purpose
Stakeholder analysis Identify who to engage
Process mapping Document current and future processes
Requirements workshops Elicit needs collaboratively
Use cases/User stories Capture functional requirements
Gap analysis Identify differences between states
MoSCoW prioritisation Prioritise requirements

Analysis Outputs

Output Description
Current state analysis Documentation of as-is situation
Requirements specification Documented business and system needs
Process models Visual representation of workflows
Options analysis Evaluation of solution alternatives
Impact assessment Analysis of change implications

Business Analysis Process

flowchart LR A[Understand
Context] --> B[Elicit
Requirements] B --> C[Analyse &
Model] C --> D[Validate &
Prioritise] D --> E[Manage &
Communicate] classDef blue fill:#108BB9,stroke:none,color:#fff class A,B,C,D,E blue

Best Practices

  • Engage stakeholders early and often
  • Use visual models to communicate
  • Validate understanding continuously
  • Maintain traceability
  • Consider the whole system
Last updated: 13 January 2026
Themes

Planning

Analysis