Project Toolkit

Implementation Approach

Implementation Approach

Planning how the solution will be implemented, deployed, and transitioned to live operation.

Implementation Approach

The Implementation Approach defines how the solution will be deployed and transitioned into live operation.

Purpose

Planning the implementation approach ensures:

  • Smooth transition to live operation
  • Minimal disruption to business
  • Clear rollback options if needed
  • Proper training and readiness
  • Successful adoption by users

Implementation Strategies

Strategy Description Risk Level
Big bang Full deployment at once High - all or nothing
Phased Incremental rollout by function Medium - staged risk
Parallel Run old and new simultaneously Low - but costly
Pilot Deploy to limited group first Low - learn before scale

Key Planning Areas

Area Considerations
Deployment Technical release process
Data migration Moving and transforming data
Integration Connecting with other systems
Training Preparing users and support
Communication Stakeholder awareness
Cutover Transition activities
Hypercare Enhanced support post go-live

Implementation Phases

flowchart LR A[Prepare] --> B[Deploy] B --> C[Validate] C --> D[Cutover] D --> E[Hypercare] E --> F[BAU] classDef blue fill:#108BB9,stroke:none,color:#fff class A,B,C,D,E,F blue

Go-Live Readiness

Before go-live, confirm:

  • Solution tested and approved
  • Data migrated and validated
  • Users trained
  • Support team ready
  • Rollback plan tested
  • Communication sent
  • Go/No-go decision made

Rollback Planning

Always have a rollback plan:

  • Define rollback triggers
  • Document rollback procedure
  • Test rollback process
  • Ensure data can be restored
  • Communicate rollback criteria

Hypercare Period

Enhanced support after go-live:

  • Increased support staffing
  • Faster response times
  • Daily status reviews
  • Quick issue resolution
  • User feedback capture
Last updated: 13 January 2026
Themes

Planning

Delivery