Project Toolkit
Deliverables / WBS / PBS
How to define project deliverables and create Work Breakdown Structures and Product Breakdown Structures.
Deliverables / WBS / PBS
Clearly defining what the project will produce is essential for planning, estimation, and stakeholder alignment. This page covers the key tools for breaking down project scope.
What is a Deliverable?
A deliverable is a tangible or intangible output produced as a result of project work. Deliverables can be:
| Type | Examples |
|---|---|
| Products | Software application, building, report |
| Services | Training delivery, support capability |
| Results | Process improvement, cost reduction |
| Documents | Business case, design specification |
Deliverable Characteristics
Good deliverables are:
- Measurable - Can be verified as complete
- Specific - Clearly described
- Achievable - Within project capability
- Relevant - Aligned to project objectives
Product Breakdown Structure (PBS)
The PBS shows what the project will produce - the products and their components.
Creating a PBS
- Identify the final product - What is the project ultimately delivering?
- Break into major components - What are the main parts?
- Decompose further - Continue until manageable pieces
- Verify completeness - Does this cover everything?
PBS Example: Website Project
Website
├── Front-end
│ ├── Homepage
│ ├── Navigation
│ └── Contact Form
├── Back-end
│ ├── Database
│ ├── API
│ └── Admin Panel
└── Documentation
├── User Guide
└── Technical Docs
Work Breakdown Structure (WBS)
The WBS shows all the work needed to create the deliverables - including management activities.
The 100% Rule
The WBS must capture 100% of the project scope:
- All deliverables included
- All work to produce them
- Project management activities
- If it’s not in the WBS, it’s not in scope
WBS vs PBS
| PBS | WBS |
|---|---|
| Products only | Products + all work |
| What we’re building | How we’ll build it |
| Technical focus | Complete project scope |
| Input to WBS | Used for planning & control |
Tip: Create the PBS first to understand products, then expand into WBS by adding management work.
Work Packages
The lowest level of the WBS is the work package - a unit of work that can be:
- Estimated - Duration and effort
- Scheduled - Start and end dates
- Assigned - To a person or team
- Tracked - Progress measured
Work Package Guideline
A common rule is the 8-80 hour rule:
- No less than 8 hours (1 day)
- No more than 80 hours (2 weeks)
This ensures packages are small enough to manage but not so detailed as to be burdensome.
Creating Your Breakdown Structures
Step-by-Step Process
Scope] --> B[Create
PBS] B --> C[Expand
to WBS] C --> D[Define Work
Packages] D --> E[Assign
Owners] E --> F[Estimate &
Schedule] classDef blue fill:#108BB9,stroke:none,color:#fff class A,B,C,D,E,F blue
- Start with scope statement - What are the project objectives?
- Identify major deliverables - What products will we create?
- Build the PBS - Break down products into components
- Expand to WBS - Add management and support work
- Define work packages - Decompose to manageable units
- Assign ownership - Who is responsible for each package?
Common Mistakes
| Mistake | Solution |
|---|---|
| Missing project management | Include planning, reporting, closure |
| Too detailed too early | Start high-level, elaborate progressively |
| Activity lists not structure | Group into logical hierarchy |
| Forgetting quality activities | Include testing, reviews, sign-offs |
| No ownership assigned | Every work package needs an owner |
Templates
Consider documenting your breakdown structures using:
- Spreadsheet - Tabular format with WBS codes
- Mind map - Visual hierarchical view
- Project tool - MS Project, Smartsheet, etc.
Key fields to capture:
- WBS Code (e.g., 1.2.3)
- Name
- Description
- Owner
- Estimated effort
- Dependencies
Related Resources
- Work Breakdown Structure Guide - Comprehensive WBS guide with worked examples
- Estimation Techniques - Estimating work packages
- Critical Path Method - Scheduling WBS elements
- Project Planning - Overall planning approach
- Requirements - Defining what’s needed
Themes
quality
planning